Shipping

Receive complimentary standard shipping on all orders over $85. No promo code is necessary at checkout for qualifying orders. Complimentary Standard Shipping is available within the 48 contiguous U.S. states only and excludes Alaska and Hawaii. Shipping rates for Alaska and Hawaii vary; please E-mail: info@joyluxcandles.com 

If you are using a promotional discount code when placing your order, please note that shipping charges are calculated based on your merchandise order total after the discount code is applied to your order and before any applicable sales taxes are applied.

Only authorized purchases will be processed and shipped. We reserve the right to change or cancel any order due to unauthorized, altered, or ineligible use of offer. 

Items in one order cannot be sent to separate shipping addresses.

Available to U.S. residents only.

If shipped UPS Ground, packages should be received within: 

• 1-2 business days for the Midwest, KY and OH 
• 2-3 business days for Central and Eastern States (excluding New England) 
• 4-5 business days for Western States 
• 5 business days for AK 
• 7+ business days for HI
  

We are not responsible for shipping delays due to unforeseen circumstances including but not limited to: 

• Inclement weather 
• Labor/postal strikes 
• Natural disasters
  

We are not responsible for missed deliveries or incorrect delivery information entered at checkout.