Return Policy
Our candles are thoroughly inspected before they are shipped to ensure you receive the best possible product. If for some reason you aren’t happy with your candle, you may return unused products within 60 days - no questions asked.
TO PROCESS RETURN
- email info@joyluxcandles.com
- we will send you a free USPS return shipping label
Once goods have been received all appropriate refunds will be applied as quickly as possible to your original method of payment; and within 5 days of goods being received. It can take 3 or 4 days after we have processed a refund payment for it to appear on your credit/debit card statement.